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customer service

A hotel guest refuses to be reasonable with the checkout time, and eventually gets kicked out | r/TalesFromTheFrontDesk u/PoisonRainbows 2y Join 1 Can get 4pm checkout says booking.com dude paying $69 on sold out, hectic weekend. Long Booking.com guest (BG) calls down at 8am and says requested late checkout and wanted make sure went through" Weird, because 1) there's nothing noted on reservation, 2 were sold out and not offering late checkouts, and 3) they were paying $69 their room sorry but

Hotel Guest Refuses To Be Reasonable, Gets Kicked Out

Good riddance, indeed.
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A power tripping assistant manager gets put in her place | r/MaliciousCompliance Join u/fredzred 176d 1 "Clean store TOP BOTTOM. Don't leave until do yes boss L This happened worked retail around 2005 15 working at very small grocery store and although small store were always busy, as near popular beach and along highway rest area night before, l'd worked 12am until 6am packing shelves (there huge delivery coming had be stocked next day offered double time pay shift so jumped at chance work

Power Tripping Assistant Manager Gets Put In Check

Fran had to go.
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Karen threatens an employee with a write-up, and proceed to get a lesson in management | r/TalesFromTheFrontDesk u/Ancient_Ice 1y Join Front Desk Manager Threatens with write-up, and she gets lesson management. Long Backstory working as night auditor at front desk, now those don't know night auditor is like an accounting job balance all paperwork before accounting gets balance every department Restaurant, Bar, Dance Club, conference center, etc. So, our job critical be done correctly every night

Karen Threatens Employee With Write-Up, Gets Lesson In Management

Karen was out of control.
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Customer returns tons of chicken, makes money off employees | O r/TalesFromRetail Posted by u/ShenaniganXD 6 days ago 3 Lady returns 150pcs fried chicken Medium So few years back worked large retail/grocery company. And like most grocery stores have deli section working returns desk, which still fairly new at, and customer rolls up with cart had two cardboard boxes full half eaten fried chicken don't think ever seen much fried chicken before.

Employees Get Bamboozled by Chicken Lady

Oh she got them good.
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Karen racks up a $16K cell phone bill, rejects help from call center, and ends up learning lesson | r/talesfromcallcenters u/DBMaxx $14000 credit off bill? Not enough this Karen L Hey guys lurked here little while now, and figured l'd share story my my call centre days guys might appreciate full interaction call around 45 minutes, with lot talking circles as Karens tend do, so l'm going try my best condense down interesting parts

Karen Racks Up $16K Phone Bill, Rejects Help From Call Center

Oh Karen, you messed up big time.
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customer realizes they've been scammed 6 years later | u/kingsooraj 7 hours ago TIFU by realising got scammed 6 years ago M So this happened 6 years ago. My laptop with 8 GB RAM stopped working so showed repair guy. He took laptop, repaired and returned after 2 days laptop started working again and really happy. However speed felt slower than before. Previously could open multiple chrom tabs and still be able play games while they were open but now would drop lot frames and my laptop would start

Customer Realizes They Were Scammed 6 Years Later

Better late than never?
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An angry customer refuses to cooperate with tech support, and makes threats | r/talesfromtechsupport Join u/KrazeeLadee2 256d not restarting my modem! l'd sooner drive full 175 miles HQ punch Long Soooooo among literally thousands calls had my 4 years tech support an ISP, this guy really took cake apotheosis all those calls most infuriating yet hindsight) hilarious call ever had my life. He came on fairly quiet Saturday morning, and conversation started quite normally Good morning, this is

Belligerent Customer Won't Cooperate With Tech Support

Would've taken him 30 seconds.
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Employee proves point to manager by letting customer stay til 5 am | r/MaliciousCompliance Posted by u/Ratsincorduroy 23 hours ago Proved my manager s better warn customers closing time oc M used work at store open until 2AM every night week, so as can imagine 2AM rolled around always ready get out there. Around 1:45AM would walk around and let each customer know individually store closing 15 minutes, and ask them if they needed help finding anything before then did this about 4 months working

Manager Won't Make Customers Leave, Customer Stays Until 5 AM

It's a better idea to let people know it's closing time.
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Pizza delivery drivers describe the weirdest things they've ever encountered | BadonkaDonkies 1y "wow he's really cute as group 3 cute college aged girls opened door around same age as them so made feel fantastic as low self esteem big issue back then They only tipped remainder 20 total $19.48, and looking back on did they expect hear their comment and not tip But at time had so much more pep my step, atleast remainder day haha

Weirdest Encounters Pizza Delivery Drivers Had

Never know what's behind that door.
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A Tumblr post about a customer counteracting angry Karen with kindness | unclefather cashier: l'm sorry 's going be 5 minute wait food old people: let speak manager. This never would have happened my day. And yet all want minimum wage raised going kill cashier sorry 's going be 5 minute wait food

Tumblr Thread: Aggressive Generosity Combats Boomer Selfishness

The world's an awesome place sometimes.
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A sweet old lady gets no sympathy from a line manager, but a call center employee saves the day | r/talesfromcallcenters Join u/PrisBatty 2y 1 3 1 Sweet old lady gets no sympathy. Not on my watch! L thinking making throwaway this but screw Plus, am on mobile, sorry used work call centre famous luxury travel company. All our training about drilling into us had bend over backwards customer were told customers were paying experience and included us call centre. If they wanted know exact measurement

Old Lady Gets Zero Sympathy, Call Center Employee Saves The Day

Too many feels.
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Ridiculous customer waits their time for pennies | r/MaliciousCompliance Posted by u/Wraith347 7 hours ago Cuss out over pennies? Oh get pennies. oc M Longtime lurker, so thought share my favorite story my time foodservice, years and years ago shy, quiet 15-year-old first started working at certain fast food restaurant my small town. Then encountered general public. Many morning rush customers were super kind regulars who got know and liked. But then there Penny Guy.

Demanding Customer Wastes Their Own Time for Four Cents

Some customers can't be reasoned with.
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A restaurant owner completely squashes a fake bad review | Hi L an here, one an appreciate have taken time leave this review experience Bull yesterday but would like point out few issues with critique experience conveniently omitted owners review.

Choosing Beggar Leaves Fake Bad Review, Restaurant Owner Responds

Beautifully handled.
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A stylist stays professional with an angry and inconsiderate Karen |  need my hair done need tomorrow sorry actually don't have any openings until week after next might have spot next week if opens up but as right now don't have anything about Sep 1st 10?

Stylist Stays Professional With Angry Karen

Good riddance, Karen.
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Customer demands extra jam in donut, and the donut explodes all over them | Posted by u/MPX73 1 day ago Oh fill donut, lady oc s Backtrack 1987. Times were good, jobs were plentiful and little 14yr old walked into job as bakery assistant. Even 4.30am starts didn't put off rolled every Saturday morning and worked like trooper. About two months someone complained about their donut not having enough jam wasn't responsible this, but lady having none and demanded new one, full this time, not like las

Customer Demands Extra Jam, Gets Weaponized Donut

Hey man she wanted extra jam.
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Customer wants a pound of wings, ends up getting less wings that equal a pound | Posted by u/advocatus_ebrius_est 20 hours ago Pound Wings? Ok got oc S worked as cook at chain restaurant had wing night' where could get pound wings at discounted price didn't actually weigh wings, our specs said eight wings pound. Four drums and four flats. One night table comes and everyone orders pound wings little while after wings go out server comes back little flustered and explains there has been complaint.

Customer Demands Exactly a Pound of Wings, Gets Less Wings

He got less than he bargained for.
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